- Bose Soundtouch 300 Soundbar Firmware Update
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If you're experiencing issues with an update, you can install the update manually by following the steps below. Note: If you have an Acoustimass 300 wireless bass module connected to your system, it must be connected wirelessly in order to receive the update as well. If the bass module was connected to the console using a 3.5-mm cable during the system update, the bass module will not be updated.
- If you are unable to download an update for your SoundTouch system over your Wi-Fi® network, you can manually download and apply the update. To manually update your system, follow the steps provided in.
- If you're experiencing issues with an update, you can update manually by following the steps below. Note: If you have an Acoustimass 300 wireless bass module connected to your system, it must be connected wirelessly in order to receive the update as well. If the bass module was connected to the console using a 3.5 mm cable during the system update, the bass module will not be updated.
- Re: Software updates on Soundtouch 300 @SKT Well from a customers end in my opinion on if to update or not depends pretty much on the change log and what BOSE claims to have fixed.
Before you begin
From time to time, updates will be available for your SoundTouch system. When available, the SoundTouch app will prompt you to update upon opening the app. You can also manually check if an update is available in the SoundTouch app by doing the following steps:
In the SoundTouch app, select Menu (≡) > Settings > Speaker Settings. On desktops and tablets, if the Menu icon (≡) is not visible, the slide out menu might already be open
Select UPDATE. If the UPDATE button appears grayed out, there is no update currently available for your system
Note: Updates are released in batches, so not all users receive updates at the same time. It can take up to 2 weeks from a release date before the latest update is available for your system.
If you're experiencing issues with an update, you can update manually by following the steps below.
You will need a USB A to Micro USB cable to perform these steps.
At the prompt, click SAVE to save the Update.stu file to your desktop (do not rename the file). If you do not see the prompt, the file may have downloaded automatically. Look for the Update.stu file in the footer or header of your browser’s window, or in your Downloads folder
Connect a USB cable from your computer to the Micro-USB jack on the back of your SoundTouch system
Using your web browser, go to http://203.0.113.1:17008/update.html
Note: This link will only work if your system is powered on and connected to a USB jack on your computer
At the update screen, select 'CHOOSE FILE' (If the button doesn't work, click the blank field to the right of 'CHOOSE FILE')
In the file selection window, find and select the Update.stu file you downloaded in step 2. Once selected, the file name appears in the field to the right of the 'CHOOSE FILE' button
Bose Soundtouch 300 Soundbar Firmware Update
Click 'UPLOAD' and wait while the update installs:
A progress bar in the browser window will show the update status
Updating with a USB thumb drive (alternate method)
If a USB A to Micro USB cable is not available, you can also update with a USB thumb drive. You will need a female USB A to male Micro USB adapter to perform the update.
At the prompt, click SAVE to save the Update.stu file to your desktop (do not rename the file). If you do not see the prompt, the file may have downloaded automatically. Look for the Update.stu file in the footer or header of your browser’s window, or in your Downloads folder
- Insert a USB drive into a USB port on your computer
- Copy or drag and drop the Update.stu file onto the USB drive
- Eject the USB drive from the USB port
Connect the USB drive to the SoundTouch system's 'SERVICE' jack on the back of the speaker
On the system’s button pad, press and hold “4” and the “Volume –“
Continue holding the buttons and reconnect the system’s power cord
Wait up to five minutes while the system updates. Once complete, it will reboot. The LEDs on the front of the speaker will cycle indicating the speaker is rebooting
Applies to:
From time to time, updates will be available for your SoundTouch system. When available, the SoundTouch app will prompt you to update upon opening the app. You can also manually check if an update is available in the SoundTouch app by completing the following steps:
In the SoundTouch app, select Menu (≡) > Settings > Speaker Settings. On desktops and tablets, if the Menu icon (≡) is not visible, the slide out menu might already be open
Select UPDATE. If the UPDATE button appears grayed out, there is no update currently available for your system
Note: Updates are released in batches, so not all users receive updates at the same time. It can take up to 2 weeks from a release date before the latest update is available for your system.
If you're experiencing issues with an update, you can update manually by following the steps below.
Bose Soundtouch Will Not Update
Note: If you have an Acoustimass 300 wireless bass module connected to your system, it must be connected wirelessly in order to receive the update as well. If the bass module was connected to the console using a 3.5 mm cable during the system update, the bass module will not be updated. To update the bass module, disconnect the 3.5 mm cable at both ends, pair the bass module to the console and install the software again using the method below.
You can manually update the system using the remote control. This method requires that your system is connected to your network. The Wi-Fi® indicator on the front of the system should be solid white to indicate network connectivity.
Note: If a new update is not available, this method will reload the current version on your system:
On the remote control, press the SoundTouch button
Press and hold the Closed Captioning (CC) button until the Wi-Fi indicator, TV indicator, SoundTouch indicator and Bluetooth® indicator on the soundbar blink white
Release the CC button. The system will start updating automatically. The Wi-Fi indicator will flash while the system is updating. The update may take 10 minutes or more, and the system will reboot when the update is complete. You can view the progress of the update in the SoundTouch app. The progress bar in the app will reach and stay at 100% after the soundbar is updated, but will remain at 100% as the bass module is updated (if connected).
You will need a USB A to Micro USB cable to perform these steps.
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At the prompt, click SAVE to save the Update.stu file to your desktop (do not rename the file). If you do not see the prompt, the file may have downloaded automatically. Look for the Update.stu file in the footer or header of your browser’s window, or in your Downloads folder
Connect a USB cable from your computer to the SoundTouch system's 'SERVICE' jack on the back of the soundbar
Using your web browser, go to http://203.0.113.1:17008/update.html
Note: This link will only work if your system is powered on and connected to a USB jack on your computer.
Bose Soundtouch 20 Software Update
At the update screen, select 'CHOOSE FILE' (If the button doesn't work, click the blank field to the right of 'CHOOSE FILE')
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In the file selection window, find and select the Update.stu file you downloaded in step 2. Once selected, the file name appears in the field to the right of the 'CHOOSE FILE' button
Latest Bose Soundtouch Update
Click 'UPLOAD' and wait while the update installs:
- A progress bar in the browser window will show the update status
- Once installed, your system will reboot